FAQ
Frequently asked questions
On private tours we can depart from your hotel or town. We will pick you up at the nearest suitable pier. We will send you a map of the meeting point. For departures outside Varenna there is a surcharge. From our website you can book departure from: Varenna, Bellagio and Menaggio. For any other town of your interest, write us an email.
Shared group tours depart only from Varenna. During booking process you can select an alternative drop-off: Bellagio instead of Varenna.
Shared group tours depart only from Varenna. During booking process you can select an alternative drop-off: Bellagio instead of Varenna.
To guarantee comfort on board we limit the number of passengers to 12 people.
On a private cruise - the boat is reserved only for you. There is noone olse on the boat apart from the captain and your family / friends.
On a private cruise - the boat is reserved only for you. There is noone olse on the boat apart from the captain and your family / friends.
Up to 5 people the price remains unchanged. For each additional person there is a 10% surcharge.
On tours N.2 to N.4, during the booking you can select a stop where you want along the way, however, including a stop means that the itinerary of the boat cruise will need to be shorter based on the duartion and location of the stop requested.
For tours from 4 hours and longer you can choose where you want to stop and visit a villa for lunch. We can help you organize a tailored itinerary.
For tours from 4 hours and longer you can choose where you want to stop and visit a villa for lunch. We can help you organize a tailored itinerary.
The Captain retains the right to choose if it’s necessary to cancel/postpone a service according to the weather forecast and his experience.
If we cancel the tour because of the weather, you’ll be completely refunded.
If we cancel the tour because of the weather, you’ll be completely refunded.
on SHARED GROUP tours - no, dogs or any other animals are not allowed on shared group tours as other participants might be afraid or have allergies.
On PRIVATE tour - yes, you can bring your dog along. They are not allowed to get on the seats and have to stay on the floor.
On PRIVATE tour - yes, you can bring your dog along. They are not allowed to get on the seats and have to stay on the floor.
SHARED GROUP tours - no, they stick to a specific itenerary and there are not stops for swimming.
PRIVATE tours - To swim in the lake, you can ask the captain who will find a beach equipped for swimming safely. You cannot swim from the boat. Minimum duration of the booking needs to be 2 hours.
Time spent off the boat and swimming will influence the itineray.
PRIVATE tours - To swim in the lake, you can ask the captain who will find a beach equipped for swimming safely. You cannot swim from the boat. Minimum duration of the booking needs to be 2 hours.
Time spent off the boat and swimming will influence the itineray.
For private tours the boat can wait for you. The tour will be modified to respect the time of the reservation
No, but we recommended to do it. Reservations are required for guarantying a spot on our tours.
You can contact us. We will send you all the information necessary to book for your customers
No, for a photo-shooting on board you need to book that specific service type. Go to section Photoshooting.
It is a fifferent service type and price is higher than a sightseeing cruise.
You need to arrange a photographer on your own. If needed, we can provide contacts of few local photographers.
Regular standard sightseeing tour - boat follows the route outlined on our website cruising alongside the coast, captain slows down in front of various sites and gives a commentary on what you see. It’s a smooth cruise with no interruptions.
Boat service for a photo-shoot - the photographer asks to stop and stay in front of a specific site for longer period, often the boat needs to be repositioned, make 360° turns to return back in front of the site for the best shot etc. Not a smooth and uninterrupted cruise therefore the distance / sites that can be covered in the same time are less while technical requirements form the captain are more complex.
It is a fifferent service type and price is higher than a sightseeing cruise.
You need to arrange a photographer on your own. If needed, we can provide contacts of few local photographers.
Regular standard sightseeing tour - boat follows the route outlined on our website cruising alongside the coast, captain slows down in front of various sites and gives a commentary on what you see. It’s a smooth cruise with no interruptions.
Boat service for a photo-shoot - the photographer asks to stop and stay in front of a specific site for longer period, often the boat needs to be repositioned, make 360° turns to return back in front of the site for the best shot etc. Not a smooth and uninterrupted cruise therefore the distance / sites that can be covered in the same time are less while technical requirements form the captain are more complex.
on SHARED GROUP tours - no, alcoholic beverages or any food is not allowed on board.
on PRIVATE tours - yes, you can bring your own drinks and / or snacks.
Red wine is not allowed as it stains heavily.
Bringing your own drinks and food, do bring also glasses (plexiglas or paper) and anything else that you might require to have your aperitif on board in a respectful manner to the boat.
Do not bring any oily or messy food that could soil the boat.
on PRIVATE tours - yes, you can bring your own drinks and / or snacks.
Red wine is not allowed as it stains heavily.
Bringing your own drinks and food, do bring also glasses (plexiglas or paper) and anything else that you might require to have your aperitif on board in a respectful manner to the boat.
Do not bring any oily or messy food that could soil the boat.
